# Ai escalation process

**URL:** <https://community.emporix.io/t/ai-escalation-process/179>\
**Category:** Commerce Orchestration\
**Created:** [July 1, 2025, 9:39am UTC](https://community.emporix.io/t/ai-escalation-process/179 "2025-07-01T09:39:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Szymon\_Mendla](https://yyz1.discourse-cdn.com/flex007/user_avatar/community.emporix.io/szymon_mendla/32/56_2.png) [@Szymon\_Mendla](https://community.emporix.io/u/Szymon_Mendla)\
**Post date:** [July 1, 2025, 9:39am UTC](https://community.emporix.io/t/ai-escalation-process/179/1 "2025-07-01T09:39:52Z")

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Why do you have two completion events in the AI escalation process?